Office Policies

Office Policies

Learn about our office policies so you know what to expect during your visit.

Prescription Refills

If you need a prescription refilled, call our office at 910.323.2103, extension 345. Leave a message that includes the name of the pharmacy and the pharmacy location (example, Walgreens in Hope Mills.) We have all of the phone numbers for local pharmacies. You also may call the pharmacy where the original prescription was filled. The pharmacy will send in a request electronically.

Appointments

We see patients by appointment only. Routine and annual visits are generally scheduled within two weeks.

At Fayetteville Woman’s Care, we pride ourselves on staying on schedule. Even though the nature of our practice is extremely unpredictable, we have designed our practice with your needs in mind. Please be assured that if you require a last-minute appointment (due to an immediate medical need) during business hours, we are set up to accommodate you. We are pleased to be one of the few practices in Fayetteville that can boast that our patients spend a relatively short time between signing in and seeing her doctor or nurse.
In return, we ask that you, as a patient, be on time for your appointment, at least ten minutes early. And, please give us at least 24 hours’ notice if you need to cancel your appointment.

Because of the size of our exam and ultrasound rooms we ask that you limit the number of people accompanying you to one.

Appointments are not required for lab work (including pregnancy tests or repeat labs where a physician visit is not needed) or injections (Depo, flu shot, etc.) You may come to the office between 8 a.m. and 11 a.m., Monday through Friday, or between 1 p.m. and 4 p.m., Monday through Thursday.

Insurance

We accept most insurance, including TriCare, BCBS, Aetna, Medicaid, Medicare, etc. Check with your carrier to ensure that we are an in network provider.

Medical Records Release

If you need the release of your medical records, you need to come into the Fayetteville Woman’s Care office. A signed Medical Records Release form is required.  Please bring proper identification when requesting or picking up records.

Hospital Coverage/Emergency Care

We provide hospital care only at Cape Fear Valley Medical Center in Fayetteville NC.  If you are having a life threatening emergency, please seek care at the nearest emergency room.  However, please understand we cannot provide you care at other locations.

Testimonials

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