Office Policies

Prescription Refills

If you need a prescription refilled, call our office at 910.323.2103, extension 116. Leave a message that includes the name of the pharmacy and the pharmacy location (example, Walgreens in Hope Mills). We have all of the phone numbers for local pharmacies.
You also may call the pharmacy where the original prescription was filled. The pharmacy will send in a request electronically.

Regular Business Hours

Monday-Thursday – 8a.m. to noon and 1p.m. to 5p.m. Morning appointments are available beginning at 8a.m. Afternoon appointments are available beginning at 1p.m. No appointments are available after 4:15p.m.

Friday – 8a.m. to noon. Appointments are available from 8a.m. to 11a.m.

24-hour Phone Service – 910.323.2103

Our automated phone system is designed to expedite your calls and forward them to the appropriate party.

• A full-time triage nurse handles non-emergency medical issues. She is available during business hours to answer your medical questions. You may reach her by calling our office at 910.323.2103 and pressing extension 145.

• After hours calls are answered by the answering service, which will contact the doctor on call.

• If you have a life-threatening emergency, you need to call 9-1-1.

We appreciate your patience and understanding. Our physicians and staff are constantly striving to provide you with the highest quality of care.

Appointments

We see patients by appointment only. Routine and annual visits are generally scheduled several weeks in advance.

At Fayetteville Woman’s Care, we pride ourselves on staying on schedule. Even though the nature of our practice is extremely unpredictable, we have designed our practice with your needs in mind. Please be assured that if you require a last-minute appointment (due to an immediate medical need) during business hours, we are set up to accommodate you. We are pleased to be one of the few practices in Fayetteville that can boast that our patients spend a relatively short time between signing in and seeing her doctor or nurse.
In return, we ask that you, as a patient, be on time for your appointment, at least ten minutes early. And, please give us at least 24 hours’ notice if you need to cancel your appointment.

Because of the size of our exam and ultrasound rooms we ask that you limit the number of people accompanying you to one.

Appointments are not required for lab work (including pregnancy tests or repeat labs where a physician visit is not needed) or injections (Depo, flu shot, etc.).  You may come to the office between 8a.m. and 11a.m., Monday through Friday, or between 1p.m. and 4p.m., Monday through Thursday.